Important Information (online booking calendar below)
Your Experience Provider
Your experience provider is Prison Entertainment Pty Ltd (ABN 50 630 779 476)
Book in Advance
Our system locks out bookings within 30 minutes of a start time.
Example: If the time is 2.05pm then the 2.30pm timeslot will be unavailable but the 3.00pm time slot will be available.
The Location
5/100 Lower Paper Mills Road Fyansford Victoria (Site 5)
Google Map Navigation: View in Maps
Parking & Entry: Location Parking & Pathways Map
Parking
70+ Car-Park and Bus Parking available.
Ages
All persons attending Escape Room Geelong – Prison Break are aged 18 or over.
Minimum number of people
Two people (Fri & Sat)
Four people (Tue, Wed or Thur)
Maximum number of people
14 people
(21 people or more by request)
Prices
11+ persons: $42 ea
Four to Ten Persons: $45 ea
Three Persons: $47 ea
Two Persons: $49 ea
Bookings
We only receive people with a reservation (no walk-ins).
Run Time
The experience takes one hour (10 min briefing and 45 min escape).
When should we arrive?
You should arrive 5-10 minutes early but no earlier than 15 minutes.
Those who arrive more than 15 minutes early are at risk of hearing the answers from the prior group.
Lock-out
The experience briefing will commence on time.
Lock-out occurs 15 minutes after your start time.
Loss of Booking (Late Arrival)
If no one from the group is present 15 minutes after start time staff will lock the door and the booking is forfeit with no refunds given.
Loss of Booking (Persons under 18 years of age)
If a group contains persons under 18 the entire booking is forfeit with no refund.
We cancel the entire group because do not permit persons under 18 to wait outside alone.
Loss of Booking (0.00 Alcohol)
Members of your group who have consumed alcohol will be excluded.
If all members have consumed alcohol the booking will be forfeit with no refund.
The alcohol limit is 0.00 (nothing to drink).
COVID Requirements (How we have addressed them)
Social Distancing
Inter-booking cleaning (when we reset the cells)
Vaccination passports required & staff must be double-dose vaccinated
WorkSafe approved cleaning & disinfection product.
What should we bring?
Reading glasses or contacts if needed.
Criminal Prosecution of Bloggers, Editors, Radio, Newspaper or YouTube Channel Publishers
We prohibit any Audio and/or Video recordings of your experience (for example taping your reactions or thought processes during the experience)
Any attempt to do so will be referred to Victoria Police for criminal prosecution and if convicted a sentence of up to two years in prison may apply under the Surveillance Devices Act
You are permitted to book the experience for personal enjoyment only (it must not feature in any publication).
Why we mention this
There are a growing number of Radio Hosts/Online Channel Hosts/Bloggers/TV Shows who make a living / seek to profit from views, comments, ratings and subscriptions to their channels (eg Instagram, Youtube, TV, Radio) by publicly posting about their experiences.
Confidentiality Clause
Our terms and conditions contain a confidentiality clause that prohibits the disclosure of the specific details of the experience (note: this does not prevent you from chatting with friends or family about the experience in general - but does prohibit you (for example) from posting specific puzzle or clue details in an online review).
Mobile phones
Use of mobile phones inside the venue is not permitted at any time.
We are happy to let you out of the venue if you need to use your phone.
What do we wear?
We recommend wearing comfortable casual wear.
No high heels, sandals or thongs (stairs on site).
Is there secure storage?
You are welcome to either:
Leave your things locked in your car; or
Hang items like bags/coats on the coat rack; or
Take your items with you into your cell.
Yourself and the staff member(s) are the only persons inside the venue itself.
Can we bring food and drink?
Food and drink are not permitted.
Bottled water is okay.
Alcohol
We have a .00 policy.
Anyone suspected of having consumed alcohol will be refused entry.
Smoking not permitted
The entire property is a smoke-free zone.
Confirmation Email
You will receive confirmation email as proof of your booking immediately upon payment.
If you do not receive a confirmation email please contact us.
Cancellation
At least seven days notice in writing (email or text message) prior to your booking time to receive a full refund.
No refunds inside seven days notice unless at the discretion of management.
Refunds for no-shows
We recommend finding another person to replace persons who cannot attend.
Refunds are not given for persons unable to attend.
Adding extra people before you arrive
If you notify us in writing by email or web submission 30 minutes or more before your booking we can add extra persons.
The price will be the balance between what you now owe and what you have already paid so far.
Note: Different prices apply to persons that turn up on the day without notifying us in advance (See below).
Adding extra people at-the-door on the day
Your booking will be delayed by 5-15 minutes if you turn up with extra persons on the day without notifying us.
Your operator will email you an invoice which you can pay online (via your smart phone).
The price at-the-door on-the-day is thigher than the online rate.
Please note: We do not accept cash on the day & we do not have EFT/Credit/Debit payment facilities.
Transfer of booking
At least one original person must remain on the booking.
What happens if you are required to close due to a COVID outbreak?
You will be notified, refunded in full and the booking will be cancelled (or have your voucher re-activated).
What happens if there is a COVID outbreak at your site?
We will - together with health authorities - contact trace all persons and notify them.
Any bookings scheduled are refunded in full.
What if I test positive after having visited?
Contact us immediately if you receive a positive test result within 48 hours of having attended our venue and include your booking reference number / email.
Questions
Please contact escape@prisonbreakgeelong.com.au with any queries.
Your Experience Provider
Your experience provider is Prison Entertainment Pty Ltd (ABN 50 630 779 476)
Book in Advance
Our system locks out bookings within 30 minutes of a start time.
Example: If the time is 2.05pm then the 2.30pm timeslot will be unavailable but the 3.00pm time slot will be available.
The Location
5/100 Lower Paper Mills Road Fyansford Victoria (Site 5)
Google Map Navigation: View in Maps
Parking & Entry: Location Parking & Pathways Map
Parking
70+ Car-Park and Bus Parking available.
Ages
All persons attending Escape Room Geelong – Prison Break are aged 18 or over.
Minimum number of people
Two people (Fri & Sat)
Four people (Tue, Wed or Thur)
Maximum number of people
14 people
(21 people or more by request)
Prices
11+ persons: $42 ea
Four to Ten Persons: $45 ea
Three Persons: $47 ea
Two Persons: $49 ea
Bookings
We only receive people with a reservation (no walk-ins).
Run Time
The experience takes one hour (10 min briefing and 45 min escape).
When should we arrive?
You should arrive 5-10 minutes early but no earlier than 15 minutes.
Those who arrive more than 15 minutes early are at risk of hearing the answers from the prior group.
Lock-out
The experience briefing will commence on time.
Lock-out occurs 15 minutes after your start time.
Loss of Booking (Late Arrival)
If no one from the group is present 15 minutes after start time staff will lock the door and the booking is forfeit with no refunds given.
Loss of Booking (Persons under 18 years of age)
If a group contains persons under 18 the entire booking is forfeit with no refund.
We cancel the entire group because do not permit persons under 18 to wait outside alone.
Loss of Booking (0.00 Alcohol)
Members of your group who have consumed alcohol will be excluded.
If all members have consumed alcohol the booking will be forfeit with no refund.
The alcohol limit is 0.00 (nothing to drink).
COVID Requirements (How we have addressed them)
Social Distancing
Inter-booking cleaning (when we reset the cells)
Vaccination passports required & staff must be double-dose vaccinated
WorkSafe approved cleaning & disinfection product.
What should we bring?
Reading glasses or contacts if needed.
Criminal Prosecution of Bloggers, Editors, Radio, Newspaper or YouTube Channel Publishers
We prohibit any Audio and/or Video recordings of your experience (for example taping your reactions or thought processes during the experience)
Any attempt to do so will be referred to Victoria Police for criminal prosecution and if convicted a sentence of up to two years in prison may apply under the Surveillance Devices Act
You are permitted to book the experience for personal enjoyment only (it must not feature in any publication).
Why we mention this
There are a growing number of Radio Hosts/Online Channel Hosts/Bloggers/TV Shows who make a living / seek to profit from views, comments, ratings and subscriptions to their channels (eg Instagram, Youtube, TV, Radio) by publicly posting about their experiences.
Confidentiality Clause
Our terms and conditions contain a confidentiality clause that prohibits the disclosure of the specific details of the experience (note: this does not prevent you from chatting with friends or family about the experience in general - but does prohibit you (for example) from posting specific puzzle or clue details in an online review).
Mobile phones
Use of mobile phones inside the venue is not permitted at any time.
We are happy to let you out of the venue if you need to use your phone.
What do we wear?
We recommend wearing comfortable casual wear.
No high heels, sandals or thongs (stairs on site).
Is there secure storage?
You are welcome to either:
Leave your things locked in your car; or
Hang items like bags/coats on the coat rack; or
Take your items with you into your cell.
Yourself and the staff member(s) are the only persons inside the venue itself.
Can we bring food and drink?
Food and drink are not permitted.
Bottled water is okay.
Alcohol
We have a .00 policy.
Anyone suspected of having consumed alcohol will be refused entry.
Smoking not permitted
The entire property is a smoke-free zone.
Confirmation Email
You will receive confirmation email as proof of your booking immediately upon payment.
If you do not receive a confirmation email please contact us.
Cancellation
At least seven days notice in writing (email or text message) prior to your booking time to receive a full refund.
No refunds inside seven days notice unless at the discretion of management.
Refunds for no-shows
We recommend finding another person to replace persons who cannot attend.
Refunds are not given for persons unable to attend.
Adding extra people before you arrive
If you notify us in writing by email or web submission 30 minutes or more before your booking we can add extra persons.
The price will be the balance between what you now owe and what you have already paid so far.
Note: Different prices apply to persons that turn up on the day without notifying us in advance (See below).
Adding extra people at-the-door on the day
Your booking will be delayed by 5-15 minutes if you turn up with extra persons on the day without notifying us.
Your operator will email you an invoice which you can pay online (via your smart phone).
The price at-the-door on-the-day is thigher than the online rate.
Please note: We do not accept cash on the day & we do not have EFT/Credit/Debit payment facilities.
Transfer of booking
At least one original person must remain on the booking.
What happens if you are required to close due to a COVID outbreak?
You will be notified, refunded in full and the booking will be cancelled (or have your voucher re-activated).
What happens if there is a COVID outbreak at your site?
We will - together with health authorities - contact trace all persons and notify them.
Any bookings scheduled are refunded in full.
What if I test positive after having visited?
Contact us immediately if you receive a positive test result within 48 hours of having attended our venue and include your booking reference number / email.
Questions
Please contact escape@prisonbreakgeelong.com.au with any queries.